Years ago, I was on-site for a hybrid meeting for a Fortune 500 client — the kind of company you'd assume gets the best of everything. Their entire Canadian workforce was watching the stream. To my surprise and horror, the AV company I was working for at the time handed me a cheap little mixer that lacked all the crucial functions that reduce feedback. It didn’t go well. I was embarrassed and forced to apologize to the client even though I wasn’t given the tools to succeed. T